As of 25 May 2018, Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data (GDPR) applies. This policy explains how we collect, use and protect your data.
1. Data controller
The personal data controller is SC TERRA CYCLE SRL, based in Eforie Nord, Aleea Ghiocelului no. 7, Constanța county, registered with ONRC Constanța under no. J13/856/2017.
2. What data we collect
Depending on how you interact with us, we may collect the following categories of data:
- Through the contact form: name, email, phone, estimated weight, message, attached images
- By phone or WhatsApp: phone number, information about the material offered
- At our location: identification data, license plate number (video surveillance for security)
- By browsing the site: anonymous traffic data through Google Analytics (only with your consent)
3. Purpose of processing
Your data is used exclusively for:
- Receiving and processing waste collection requests
- Formulating price offers
- Concluding and executing contracts
- Responding to questions and requests
- Ensuring security at our premises
- Anonymous site traffic analysis (Google Analytics)
4. Legal basis
We process your data based on consent (contact form, phone call, cookie acceptance) and on legitimate interest (location security, contract execution).
5. Storage duration
Data is stored only for the period necessary to fulfill the above purposes or as required by law. After this period expires, the data is deleted or anonymized.
6. Data disclosure
Data may be shared with:
- Website hosting provider (Vercel)
- Google (through Google Analytics and Google Tag Manager)
- Contractual partners involved in website maintenance
These partners are not permitted to use the data for other purposes.
7. Data security
The website and databases are protected by security measures against unauthorized access, modification or loss of your data. The connection to the site is encrypted via HTTPS.
8. Your rights
Under GDPR, you have the following rights:
- Right to information and access — you can request a copy of your data
- Right to rectification — you can request correction of inaccurate data
- Right to erasure — you can request deletion of data ("right to be forgotten")
- Right to restriction — you can limit processing in certain cases
- Right to portability — you can receive data in a structured format
- Right to object — you can object to processing at any time
- Right to lodge a complaint — with the National Supervisory Authority (ANSPDCP)
9. How to exercise your rights
Send a written request to:
- Email: contact@kromm.ro
- Address: Eforie Nord, Aleea Ghiocelului no. 7, Constanța county
We will respond within 30 days of receiving the request.
10. ANSPDCP
If you believe your data has not been processed in accordance with the law, you can contact the National Supervisory Authority for Personal Data Processing (ANSPDCP), based in Bucharest, B-dul G-ral. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336.
11. Changes
We reserve the right to periodically update this policy. The current version is always available on this page.